1 reviews | Active since Apr 2019
They are robbing customers
I opened an account with the tfg group only received R650 credit. I was in arrears with my account due to circumstances I took their calls in the beginning and explained to them that I will pay my account and yet they still called me more than 10 times a day and I blocked the numbers because I did explain. I'm the meantime they were charging me for calls made but it was unanswered calls my account is now R1056 because of being charged for over a 1000 Unanswered calls. End of February I went to totosports and asked what my installment was they said R250 and I paid it now I must make a payment April and yet they still phoning me everyday letting the phone ring 3 times then put down and yet still charging R20 I please would like them to have a look at the calls made to me and see that I did not answer the calls and to please to remove all the R20 they added
Dear TFG Customer,
Thank you for contacting TFG Customer Services.
We have received your communication and assigned it with reference number CS-*** logged on 17-Mar-2026.
Our aim is to resolve your request as soon as possible.
For BASH queries please contact *** or visit our Help Centre (order tracking, refunds & returns, profile & log in)
Kind Regards,
TFG Customer Services. This is all I received this morning and yet calls are still coming. 3 already this morning and it's being added to my account balance.
Dear TFG Customer,
Thank you for contacting TFG Customer Services.
We have received your communication and assigned it with reference number CS-*** logged on 17-Mar-2026.
Our aim is to resolve your request as soon as possible.
For BASH queries please contact *** or visit our Help Centre (order tracking, refunds & returns, profile & log in)
Kind Regards,
TFG Customer Services. This is all I received this morning and yet calls are still coming. 3 already this morning and it's being added to my account balance.
