KB
Katleho B
1 reviews | Active since Jul 2020
28 Jul 2020, 11:20
Their online service sucks
I doubt I will ever order something from TFG online, firstly, their website has error messages when you try choosing the free pick up option. I eventually opted to purchase things that cost more than R500 for free delivery but I haven’t received my order and this is the second week
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TFG's replyOfficial
17 Sept 2020, 13:28Dear Katleho
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 13:28
Official
Dear Katleho
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team