CW
Clement W
1 reviews | Active since May 2019
27 Jun 2023, 09:33
The worst company in south african
Your service really is abysmal. Firstly I closed my account because you people did not want to return my glass kettle I bought which was R899. Even with the help of head office I still couldn't replace my kettle by you guys. After paying my account in full and closing my account you are now telling me that I owe you money.
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Replies (2)0
Replies (2)
TFG's replyOfficial
27 Jun 2023, 16:09Hello Clement,
Thank you for sharing your experience with us. We're sorry for any frustration you may have experienced, and we apologize for any inconvenience caused.
We take your feedback seriously and will work to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
Thank you for your understanding and patience.
TFG Customer Support Team
Thank you for sharing your experience with us. We're sorry for any frustration you may have experienced, and we apologize for any inconvenience caused.
We take your feedback seriously and will work to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
Thank you for your understanding and patience.
TFG Customer Support Team
TFG's reply27 Jun 2023, 16:09
Official
Hello Clement,
Thank you for sharing your experience with us. We're sorry for any frustration you may have experienced, and we apologize for any inconvenience caused.
We take your feedback seriously and will work to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
Thank you for your understanding and patience.
TFG Customer Support Team
Thank you for sharing your experience with us. We're sorry for any frustration you may have experienced, and we apologize for any inconvenience caused.
We take your feedback seriously and will work to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
Thank you for your understanding and patience.
TFG Customer Support Team
CW
Clement W's updateReviewer Update
27 Jun 2023, 16:44I've seen that automate before. Thanks for not being of assistance
CW
Clement W's update27 Jun 2023, 16:44
Reviewer Update
I've seen that automate before. Thanks for not being of assistance