The worse service from your salesperson

@TheFIXza the worst experience that I've ever had by the salesperson at your store. This has been the 3rd time that she has been very rude and undermining towards me and I don't understand why there's been no action taken against her from the company or the store manager. The fix store at carnival mall has the worse person as a employee (Simphwe Malinga).she once made me wait for 30 mins outside cz she was late for work and she didn't even apologize to me as a customer but instshe just shouted that the taxi were slow(14/03/2020). She has no regards for customers and the level of professionalism she showed me us today is so terrible. Instead of assisting me as a customer she raised her voice at me dispite her manager telling her that she needs to calm down and serve us. She walked away and went to go sit in the back refusing to serve us. Her Manager had to go get her and she still had an attitude. Can this issue be addressed as all the customers that were there complained about her service. Also have a look at the footage from the store(8/06/2020) and you will see how she reacted.