LW
Lisa W
1 reviews | Active since Aug 2019
06 Jul 2020, 22:33
The Foshini Group - Unprofessional Service!!!!!!!!!!!!!!!!!!!!!!!
I purchased three items in April. One of the items delivered was incorrect. I phoned and emailed TFG several times. I asked that they collect the incorrect item and deliver the correct item. To date (3 months later) this has not been rectified. I am extremely disappointing and angry with the lack of professionalism. I am STILL sitting with the incorrect item of clothing.
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Replies (1)TFG's replyOfficial
17 Sept 2020, 08:57Dear Lisa Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 08:57
Official
Dear Lisa Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
