SG
Shaun G

1 reviews | Active since Mar 2020

21 Dec 2021, 08:08

The Foshini Group is now synonomous with SPAM in my eyes

This retail group thinks it's okay to spam potential customers with daily emails from all of their brands.

If you unsubscribe from one list, they just spam you with a different brand. I have separately had to unsubscribe from 8 lists already and they just keep coming.

Good going Foschini Group... instead of using your mail list to win customers you're actively chasing this one away.

0
Replies (2)
TFG
TFG's reply21 Dec 2021, 08:34
Official
Dear Shaun 
 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. 

This matter will be addressed and resolved with the highest priority.  

The reference number for this query will be sent to you via SMS shortly.    
 
Kind Regards 
TFG Customer Support Team
SG
Shaun G's update27 Jun 2022, 09:56
Reviewer Update
Hi TFG Support Team

After unsubscribing from a whole lot of different brands, you guys just started sending spam again. I'm getting 5 emails a day from various brands of yours. This is really really poor from your group.