The Foschini Group are ********, and don't care about customers!

I ordered running shoes (which were on sale) online from TFG on 04 October. On 07 October the order was canceled because the stock was "damaged". When I checked online, the shoes and size were still available, and I wondered why they couldn't ship another pair if one was damaged. On 7 October, the shoes I had ordered were no longer on sale, and I wondered if the cancelation was because the shoes were no longer on sale. After complaining to TFG about this, I was offered a voucher to use when buying the shoes in store. This voucher turned out to be non-existent, the store could not pick it up from their system. I was asked to buy the shoes, and that my account will be adjustedwith the value of hte "voucher". I've been waiting for TFG to do this for over a month now, countless calls and emails to them, and visits to the store to try solve this.

Be aware that TFG are a bunch of ********!!! They do not care about Customer Service, you don't matter to them AT ALL!!!