1 reviews | Active since Jan 2017

06 Jun 2017, 09:47

The don't care slobs

<p>Ever since I logged a complaint about an incident that took place last month already there was no one who called to follow up on the matter , after I was embarrassed by one of their unprofessional and rude call centre agents about my account that was in arrears. I am so dissapointed in their poor perfomance so much that I do not advise anyone ti take out an account with them because they let their call centre agents harass you and swear at you should you fail to pay their account and do nothing about it even if you try and complain!!!</p>

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Replies (1)
TFG
TFG's reply06 Jun 2017, 11:06
Official

Good day Simamkele Natasha Jack

Thank you for your comment.

The information has been brought to our attention and will be escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team