KS
Khumo S

1 reviews | Active since Jun 2016

21 Jul 2021, 17:21

The best after sales experience from @home team Lordview

i purchased a table with @home and i wasn't happy with it. i really must call out that the team from @home really went above and beyond to make sure i was ultimately happy. I dealt with a number of people from drivers to the admin staff that booked the deliveries were all so pleasant, i especially want to give appreciation to Ernestina at the @home warehouse in Lordsview - she was always so patient and polite. ive since received a new table that i reselected and im really happy with and it with the after sales service in general. Credit must be given where its due and i definitely will be making more furniture purchases in the future. Thank you so much @home team- you really did make me feel at home.

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Replies (1)
TFG
TFG's reply22 Jul 2021, 16:35
Official
Dear Khumo 
 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
We truly appreciate your positive feedback. 

Take care and be safe.
 
Warm regards 
TFG Customer Support Team