Thank you TFG

So TFG responded to my query with the same response I previously got. I won't get the product I payed for. They will give my money back even though it was their fault. So I've decided that they have now lost me as a customer. And I know it might be insignificant to them because they are a big company, but there are companies with better customer service out there that I will gladly give my money to. All my purchases I made within 30 days I will return today and cut up my card. Thank you TFG for your lack of customer service.