RG
Renie G
1 reviews | Active since Nov 2021
18 Nov 2021, 22:43
TGF terrible service
So i placed an order online thinking with the instructions clear its a surprise gift for my husband for his Anniversary they would deliver it on that day , the courier company had delivered it a few days earlier. I had to compensate and buy my husband more gifts as this one arrived earlier . Its sad that we live in a world where instructions where very clear and sent in the delivery notice but not actioned . Really concerning that a simple gesture was so hard to follow .
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Replies (1)TFG's replyOfficial
19 Nov 2021, 09:13Dear Renie Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply19 Nov 2021, 09:13
Official
Dear Renie Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
