TGF forensic department!

Good day

This is my second time writing a review about TFG group and the service I've been getting from them for the past years. I am really disappointed with how they treat customers with regards to their sportscene accounts.

I am a victim of ***** and the sad thing is that it was an inside job. Instead of the TFG forensic department to solve my problem, I am held reliable for ***** I did not commit.

Firstly when I opened this account, I wasn't getting any notifications from sportscene about my account, even when i had to collect and activate my account, i was informed by the person who opened the account for me. The problem started the day I activated my account.

I used the account only once, and when I played for it,they automatically increased my credit limit. I went to the store at kerk and asked the store assistant to stop the automatic credit limit, the guy told me that it's impossible for them to stop it,they giving it to me because of my good payments and told me to continue paying and just ignore the increment.

I then continued paying for my account, not knowing that the minute I walk out of the store after making a payment, someone was using my account and because I didn't receive any notifications on my phone, I knew nothing about these purchases. I was informed only in January 2018,that my account was in areas and the last purchase was made in November 2017 and that time I was involved in a bus accident and I was hospitalized and stayed home the whole of December and i still have all my x-rays to prove, but TFG forensic never asked me for prove, my biggest mistake was that I was paying my account monthly after I used it once and they told me that they dealing with facts.

They don't care that I've handed three affidavits without being helped,until I then decided to make phone calls myself and called the head office. If they say they deal with facts,why did the guy who opened my account get fired?, why did the guy who told me that they can't stop the automatically increment get fired? And why did they get fired the same year I stopped paying for my account!

I have read a lot of complaints about sportscene and all it's departments and I feel sorry for the Innocent customers who also go through the same situation as mine and I want to make other people aware about this and warn them to stay away from accounts,especially sportscene account.

No TFG department is useful to customers complaints. They will take you from 1 department to another and at the end make you liable for something you know nothing about.