RP
Rylin P

1 reviews | Active since Jun 2018

16 Dec 2020, 18:35

TFG/Sportsence *********** online sales

Online purchase made on 26 November 2020, current status since 29 November 2020 "order with courier". Tried calling online sales customer service line, no answer. I doubt that even exists because no one ever picks up. No response via email. This my second complaint about TFG online sales. There's no way to find out about your order, they do not respond to you in any way. Posting a complaint on Hello Peter does not concern them either.

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Replies (1)
TFG
TFG's reply17 Dec 2020, 15:04
Official
Dear Rylin 
 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 
This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be emailed to you shortly.    
 
Kind Regards 
TFG Customer Support Team