JD
Jacques D

1 reviews | Active since Jan 2022

27 Jul 2023, 10:40

TFG’s incompetance

I do not have an account with TFG. I am getting sms messages on a daily basis. I phoned them to remove my number, but the one person want to be more incompetant than the next one. NO ONE can assist to remove my personal telephone number from their system. What am I to do?

0
Replies (1)
TFG
TFG's reply27 Jul 2023, 10:54
Official
Hello

Thank you for taking the time to share your experience with us.

We understand that it can be frustrating when things don't go as planned, and we apologize for any inconvenience caused.

We want you to know that we take your feedback seriously and will work to address the issue as quickly as possible.

Our team is committed to providing excellent customer service, and we're sorry that we fell short of your expectations.

We appreciate your patience as we work to resolve the matter.

We will send you a reference number shortly and keep you updated on our progress.

Please don't hesitate to reach out if you have any further concerns.

Best regards,