TFG/Bash never again

I placed my online order on 30 May 2023. I enquired about shipping on 2 June, as I hadn't received any order confirmation or detail. On the same day a received a response stating "After checking, we found that your parcel has been shipped. The tracking number is **********15CN and it usually takes 7-20 working days to arrive after shipment. Due to the system problem of the logistics company, the shipping information hasn't been displayed." I now finally had a tracking number and could keep an eye on the tracking once it started showing online. The parcel finally reached JHB and was shipped from the JIMC on 27 June at 00:21. That is still the current status with the ETA at the post office quoted as between 13 and 22 July. It is so infuriating that what I expected to be a local delivery, had to be sourced all the way from China. Online shopping is supposed to be about convenience and speed. As South Africans we know expecting quick efficient service from the SAPOS, is unreliastic. Had I known this would be the process, I most definitely would not have selected this option. My advice to anyone considering placing an online order with TFG, don't. Unless you're ok with lengthy waiting, spare yourself the aggravation. Do not recommend! BTW it might be phone, but your review site didn't allow me to select 1 star. The stars are randomly dispersed.