CH
Colin H
1 reviews | Active since Sept 2021
29 Jun 2023, 11:21
TFG worst ever
Worst experience ever please watch out for the vouchers that they send you, will never shop at any of your retailers again
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Replies (3)0
Replies (3)
TFG's replyOfficial
29 Jun 2023, 11:44Hello Colin ,
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
Best regards,
TFG's reply29 Jun 2023, 11:44
Official
Hello Colin ,
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
Best regards,
CH
Colin H's updateReviewer Update
29 Jun 2023, 12:58Not even TFG them selfs can sort out the problem, spoke to a Lee guy that just said sorry TFG t&c. How pathetic
CH
Colin H's update29 Jun 2023, 12:58
Reviewer Update
Not even TFG them selfs can sort out the problem, spoke to a Lee guy that just said sorry TFG t&c. How pathetic
TFG's replyOfficial
29 Jun 2023, 13:06Hello
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
Best regards,
TFG's reply29 Jun 2023, 13:06
Official
Hello
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
Best regards,