1 reviews | Active since Apr 2022
TFG, WORST electronic shop in Africa
When they say customer service in South Africa is joke ,and this is yet another cruel example. So I order a laptop from TFG's electronic company Hi-online and I must say it's as bad as getting service from the government. I haven't received any call or message from them and they claim that 3 - 5 days it gets delivered. 10 days later I had to figure it out myself, took a total 3 hours 21 minutes to find that this reason the process isn't complete is because they're not sure if am a real person and that the order is ***** BLOCKED I mean ***. Heartbreaking I'll never buy anything from them, not even airtime or a phone charger. The agents also don't know what they're talking about, they keep giving you over to another agents. It's almost worse than Fly.Cool service. South Africa is burning more and more everyday
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.