KS
Kareeen S
1 reviews | Active since Jul 2017
05 Dec 2019, 17:43
TFG worst delivery
I had the worst experience with TFG this past weeks. I ordered some shoes and clothes on the 28th of November and to date (5th December ) I have not received it. I have contacted them with regards to this and I have not gotten any response as to when I will receive my orders. I have received some of the orders but In bits and pieces yet I placed them all on the same da. Order was said to have been dispatched on the 28th as well.
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Replies (2)
TFG's replyOfficial
06 Dec 2019, 09:20Dear Kareen Singwane
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
Kind Regards TFG Customer Support Team
TFG's reply06 Dec 2019, 09:20
Official
Dear Kareen Singwane
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
Kind Regards TFG Customer Support Team
KS
Kareeen S's updateReviewer Update
07 Dec 2019, 20:18After waiting for 8’days for my order to arrive. I finally go to the store only to find the order is not what I ordered ???????????????????????????????? instead of getting shoes I open the package only to find some shorts I did not even order and return it to the store and they could only give back the money for shorts and not the shoes. I cannot express how angry and disappointed I am. This was a gift and this has defeated the purpose . I will never order from there again. The next thing I’m doing is closing all accounts with you.
KS
Kareeen S's update07 Dec 2019, 20:18
Reviewer Update
After waiting for 8’days for my order to arrive. I finally go to the store only to find the order is not what I ordered ???????????????????????????????? instead of getting shoes I open the package only to find some shorts I did not even order and return it to the store and they could only give back the money for shorts and not the shoes. I cannot express how angry and disappointed I am. This was a gift and this has defeated the purpose . I will never order from there again. The next thing I’m doing is closing all accounts with you.