TFG WORSE ONLINE STORE EVER!!!!!!

DONT EVER MAKE ONLINE PURCHASES FROM TFG. THEIR ORDERS ARE SPLIT INTO INDIVIDUAL ITEMS AND I ONLY RECEIVED HALF MY ORDER WHILE STILL BEING CHARGED FOR THE ONES I DIDNT RECEIVE!!!! PATHETIC SERVICE AND THE HELP DESK IS ABSOLUTELY USELESS. THEY KEEP HARRASING ME TO PAY MY ACCOUNT WHEN ITEMS ARE NOT DELIVERED. I CHOSE THE HOME STORE AT PAVILION AS A PICK UP POINT FOR MY ITEMS HOWEVER TFG KEEPS INFORMING ME THAT THE ITEMS WERE DELIVERED TO THE STORE WHEN I QUERIED MY ORDER, THE STORE HASNT SEND ME ANY SMS FOR COLLECTION.....TFG GROUP A BUNCH OF *******!!!!