KM
Kwazi M
1 reviews | Active since Sept 2015
02 May 2021, 21:49
TFG with horrific customer service
I've been trying for months now to get TFG to update my phone number and restore my online profile. After numerous calls and emails, nothing has been done to help with this.
The service lately has been appalling, to say the least. They can't even deliver items unless you decide to pick them up yourself.
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TFG's replyOfficial
03 May 2021, 09:36Dear Kwazi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply03 May 2021, 09:36
Official
Dear Kwazi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team