KS
Kabelo S
1 reviews | Active since Mar 2021
04 Mar 2021, 01:48
TFG WILL ALWAYS FIND A WAY TO TAKE YOUR MONEY!!! BE WARNED
I Wanted to write this review to warn anyone that is going through a rough patch because of the pandemic and probably, like me, had to skip a month. TFG will charge you R20 at least 4 times for "Email Charged - Unknown" and also charge you +/- R2.8 for "Sms Charged - Unknown" at least 6 times BOTH email and sms charges will reflect in ONE MONTH. Funny part is I HAVE NEVER RECEIVED AN EMAIL OR SMS during this time???!!! LIKE WHAT THE HELL SO... i owe just about +/-R100 for notifications i did not receive?!
Trust me when i say i am going to close my account as soon as i finish paying off my account!
BE WARNED!
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Replies (2)
TFG's replyOfficial
04 Mar 2021, 08:07Dear Kabelo
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team
TFG's reply04 Mar 2021, 08:07
Official
Dear Kabelo
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team
KS
Kabelo S's updateReviewer Update
08 Mar 2021, 11:11LOL!!! Since I last posted my review. TFG gave me a reference number to hold onto for NOTHING! They still have not contacted me in order to resolve my matter.... TFG WILL PROMISE TO CONTACT YOU, DON'T FALL FOR IT!!! They don't CARE whether they debit your account for NOTHING!!! POOR POOR POOR SERVICE!
KS
Kabelo S's update08 Mar 2021, 11:11
Reviewer Update
LOL!!! Since I last posted my review. TFG gave me a reference number to hold onto for NOTHING! They still have not contacted me in order to resolve my matter.... TFG WILL PROMISE TO CONTACT YOU, DON'T FALL FOR IT!!! They don't CARE whether they debit your account for NOTHING!!! POOR POOR POOR SERVICE!