TFG Wasting my time while messing up my credit score

<p>TFG hasn't done anything with a fradulent account that was opened in my name over six weeks ago. There's just no feedback and nothing. All they can say is that it takes time, nobody knows how long. I am sitting with a huge balance, instalments I can't pay, this means I can't buy myself a house or car until they finish whatever they are doing in 12 years, I gave them the name of the *********, which police station he admitted guilt in, affidavits, statements, everything... But they will take 2 years to investigate. Investigate what??? The person came to the store, there's a camera at the store, the person was arrested, so we know who it is, we know I stay in Cape Town, this happened in KZN using a Card that their store was happy to give away to him as a gift to shop in my name. I am sick and tired of waiting for nonsense. Truworths finished their similar investigation in 2 hours and they sent me an apology letter and reimbursed my account.</p>