SW
Sh W

1 reviews | Active since Apr 2019

04 Oct 2019, 14:05

TFG unprofessional conduct

Personal documentation sent to TFG customer services and you guys don't even bother to respond , responded to my email and rather want me to go back to the store when I have been there and store assistant sent form to TFG , no feedback received no assistance from you people so you guys. How unprofessional conduct with customers personal documentation and you are lazy to do your jobs

0
Replies (3)
TFG
TFG's reply04 Oct 2019, 14:18
Official
Good day Shevone Williams

We can understand your frustration  and wish to advise that your application form was incorrectly completed and therefore your application was not processed.

We have sent another application form to your email address. Please complete the form as per the instructions provided in the email and return the completed form to ***.

Kind regards
The Customer Support Team
SW
Sh W's update04 Oct 2019, 14:34
Reviewer Update
Good day

There are no attachments to the email received from you guys please resend
TFG
TFG's reply04 Oct 2019, 14:46
Official
Good ay Shevone

We confirm that the form was attached but we have since resent the email.

Kind regards
The Customer Support Team