AB
Anja B
1 reviews | Active since Jan 2017
29 Mar 2019, 13:17
TFG terrible online shopping experience
Really bad online shopping experience. Incorrect item sent twice and nothing done about it. Had to pay twice and still stuck with this item and no news on the item I ordered. Very very bad service and terrible shopping experience
Helpful (0)
Replies (4)0
Replies (4)
TFG's replyOfficial
29 Mar 2019, 13:27Good day Anja,
This is definitely not the kind of service we strive to provide to our customers.
We have escalated your complaint to our Online Operations department fro urgent assistance and will revert back to you as soon as possible.
Kind regards
The TFG Team
This is definitely not the kind of service we strive to provide to our customers.
We have escalated your complaint to our Online Operations department fro urgent assistance and will revert back to you as soon as possible.
Kind regards
The TFG Team
TFG's reply29 Mar 2019, 13:27
Official
Good day Anja,
This is definitely not the kind of service we strive to provide to our customers.
We have escalated your complaint to our Online Operations department fro urgent assistance and will revert back to you as soon as possible.
Kind regards
The TFG Team
This is definitely not the kind of service we strive to provide to our customers.
We have escalated your complaint to our Online Operations department fro urgent assistance and will revert back to you as soon as possible.
Kind regards
The TFG Team
AB
Anja B's updateReviewer Update
29 Mar 2019, 13:34Thanks but I have been promised feedback for a long time now and yet to get any news about why I cannot receive the item I ordered and paid for twice and am stuck with this ridiculous hat I was sent and never ordered. Please assist me ASAP. I am so over this experience
AB
Anja B's update29 Mar 2019, 13:34
Reviewer Update
Thanks but I have been promised feedback for a long time now and yet to get any news about why I cannot receive the item I ordered and paid for twice and am stuck with this ridiculous hat I was sent and never ordered. Please assist me ASAP. I am so over this experience
AB
Anja B's updateReviewer Update
29 Mar 2019, 13:34Thanks but I have been promised feedback for a long time now and yet to get any news about why I cannot receive the item I ordered and paid for twice and am stuck with this ridiculous hat I was sent and never ordered. Please assist me ASAP. I am so over this experience
AB
Anja B's update29 Mar 2019, 13:34
Reviewer Update
Thanks but I have been promised feedback for a long time now and yet to get any news about why I cannot receive the item I ordered and paid for twice and am stuck with this ridiculous hat I was sent and never ordered. Please assist me ASAP. I am so over this experience
AB
Anja B's updateReviewer Update
29 Mar 2019, 13:34Thanks but I have been promised feedback for a long time now and yet to get any news about why I cannot receive the item I ordered and paid for twice and am stuck with this ridiculous hat I was sent and never ordered. Please assist me ASAP. I am so over this experience
AB
Anja B's update29 Mar 2019, 13:34
Reviewer Update
Thanks but I have been promised feedback for a long time now and yet to get any news about why I cannot receive the item I ordered and paid for twice and am stuck with this ridiculous hat I was sent and never ordered. Please assist me ASAP. I am so over this experience