KH
Kyle H
1 reviews | Active since Nov 2022
15 Dec 2022, 15:58
TFG - terrible digital experience.
Don’t use the online store - its an outdated, slow and cumbersome system that only reflects the true nature of stock levels 24hrs after purchasing. Yes I got refunded but the situation shouldn’t happen in the first place in the 21st century - where every other store has an automated POS system in check with their inventory.
Now a Christmas present for a special loved one is gone, and specifically the games and additions he wanted that are not available on other stores.
Thanks TFG for poor service, poor website performance and an overall pretty poor experience.
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Replies (1)TFG's replyOfficial
15 Dec 2022, 16:50Dear Kyle Harker
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Best regards,
TFG's reply15 Dec 2022, 16:50
Official
Dear Kyle Harker
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Best regards,
