SW
Sh W

1 reviews | Active since Apr 2019

07 Jun 2023, 20:35

TFG taking money from acc

Refund of one item still not returned and the balance of 970 gone from acc

0
Replies (5)
TFG
TFG's reply08 Jun 2023, 08:47
Official
hello Miss Williams

Thank you for reaching out to us.

We're sorry to hear that you had a less than satisfactory experience with our service.

Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.

We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.

TFG Customer Support Team
SW
Sh W's update09 Jun 2023, 08:12
Reviewer Update
Please fix it
SW
Sh W's update09 Jun 2023, 08:12
Reviewer Update
Must I beg everyday I can't be accepting your calls and going through this every time
SW
Sh W's update10 Jun 2023, 12:37
Reviewer Update
I've had enough *** reporting this
TFG
TFG's reply10 Jun 2023, 14:23
Official
Hello Shevone,

Thank you for reaching out to us.

We're sorry to hear that you had a less than satisfactory experience with our service.

Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.

We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.

You will receive a reference number via SMS shortly.

Please don't hesitate to contact us if you have any further concerns.

TFG Customer Support Team