NW
Natania W
1 reviews | Active since Mar 2020
08 Aug 2023, 18:38
TFG SUCKS DO NOT GET AN ACCOUNT WITH THEM
I do not suggest anybody to sign up with this account simply because they blacklist you not if you do not pay for the month but just not pay within their dates that their months start an end.... PATHETIC CUSTOMER SERVICE AND EVEN MORE PATHETIC IS THE WAY THEY TREAT CUSTOMERS. had the account for over 10 years and still after one month of paying less than R90 they blacklist your name. WORST COMPANY EVER- WILL NEVER SHOP AT ANY OF THEIR STORES AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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TFG's replyOfficial
09 Aug 2023, 10:43Hello Natania
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
Best Regards
TFG Customer Support Team
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
Best Regards
TFG Customer Support Team
TFG's reply09 Aug 2023, 10:43
Official
Hello Natania
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
Best Regards
TFG Customer Support Team
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
Best Regards
TFG Customer Support Team