KA
Ka A
1 reviews | Active since Mar 2017
04 May 2021, 12:24
Tfg *****s from consumers
Still waiting for my refund and a manager to contact me. I have written on social media more than 20 times and waaaaay than 20 emails regarding this
Helpful (0)
Replies (2)0
Replies (2)
TFG's replyOfficial
04 May 2021, 12:44Dear Katharine Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
Best regards,
TFG's reply04 May 2021, 12:44
Official
Dear Katharine Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
Best regards,
KA
Ka A's updateReviewer Update
04 May 2021, 12:51How many times have u rep**** with thia automated msg. You've been given enough chances. Just refund me. Clearly your managers have no interest in sorting the issues out so refund my money so I can never go about dealing with your *********** team again
KA
Ka A's update04 May 2021, 12:51
Reviewer Update
How many times have u rep**** with thia automated msg. You've been given enough chances. Just refund me. Clearly your managers have no interest in sorting the issues out so refund my money so I can never go about dealing with your *********** team again