GL
Genevieve L
1 reviews | Active since Nov 2019
01 Dec 2020, 09:13
TFG Sportscene is pathetic
I ordered a shoe from the tfg online store (sportscene) they took my money gave me a false tracking number I emailed them numerous times but they haven't responded. I called the call centre today the lady said they can't find my package such pathetic service still no one has responded to me I am so furious as I paid for it
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TFG's replyOfficial
02 Dec 2020, 15:58Dear Genevieve Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply02 Dec 2020, 15:58
Official
Dear Genevieve Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team