CS
Colin S
1 reviews | Active since May 2020
19 May 2020, 10:57
TFG shocking client service
TGF promised all charges would be reversed via email and the account would be closed. I have just received another statement for May with last month's costs. I closed this account several times since january and this is not good enough - cancel the balance and close the account as you promised.
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TFG's replyOfficial
28 Aug 2020, 12:06Dear Colin Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply28 Aug 2020, 12:06
Official
Dear Colin Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,