TFG ******* AND **** CHARGES

This is the last attempt before Ombudsman. They are charging me for phone calls, sms's, letters and even emails yet when you sign for the card and select to receive statement by email its for free. The ridiculous charges of R20 per phone call that you do not even get and i never signed up for letters to be sent my bill is suppose to be emailed and now every month i pay TFG R120 more just for these charges. This has been going for long and when you visit the shops they say its fixed yet on the following bill same info appears. TFG has become a ******* **** to its customers.