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charne O

1 reviews | Active since Sept 2011

18 Apr 2018, 15:27

TFG rather cancels order than to deliver in JHB

Online shopping is supposed to be easy and convenient but not with TFG. I ordered clothing online and their system *****ed up the delivery options. Seeing as I do not live in cape town they can not courier the parcel to me and will refund me my money. I have to now go back online and re-order!!!! Big surprise the items i ordered and the pants i wanted so badly is out of stock! I am furious. Pathetic service from TFG and their call center! Be warned!!!!!

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Replies (1)
TFG
TFG's reply18 Apr 2018, 16:08
Official

Good day muiskind

We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team to investigate. They will be in touch with you to assist.

Thanks,

The Customer Support Team