TFG PUTRID CUSTOMER SERVICE

On Monday the 30th of August 2019 I went to the Markhams store at Kenilworth Centre in Cape Town to apply for opening a store account. Unfortunately the application was declined and when I ask the young lady the reason all she said is "I don't know".When asked can she find out "unfortunately not". She advised me to apply at Foschini but I told her it would be pointless as that is still within the TFG group. I immediately send an e-mail to the TFG customer services hoping to get a receipt of acknowledgement,reply e-mail or even a call back regarding my query. I can now see why there are so many complaints surrounding TFG because the don't care about the basics and that is purely to attend to any customer query. I went to the Foschini store at Vangate Mall today Wednesday the 7th of August to pay an account and the 2 ladies were more interested in finishing their conversation before acknowledgement me.I just told them to finish their conversation I will go to another store which I then did.