KA
Ka A
1 reviews | Active since Mar 2017
08 May 2021, 06:28
Tfg posts customers private contact info on facebook
Social media team posting private contact info on facebook. Also once again- the team posts lies about emails having being sent to me. No refund yet. Fools are sending couriers to collect goods that were never delivered which is the reason for 3 weeks of complaints and requests for refund.
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TFG's replyOfficial
09 May 2021, 12:57Good day Katharine
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust, we completely understand how frustrated you are, we would be happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG customer support team.
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust, we completely understand how frustrated you are, we would be happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG customer support team.
TFG's reply09 May 2021, 12:57
Official
Good day Katharine
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust, we completely understand how frustrated you are, we would be happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG customer support team.
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust, we completely understand how frustrated you are, we would be happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG customer support team.