CB
Cheslin B
1 reviews | Active since Oct 2022
23 Oct 2022, 16:04
TFG Poor Service
I a dissapointed client I apply for a TFG account after I had 1 in 2019 which I have settled on the system it still shows I owe TFG group money which I payed Four year back my application was unsuccessful I then provided TFG customer care with payed up letter so they can fix my details on there said for 2 hours they have waisted my time by telling me to hang on as soon as music start playing they drop the call my details is still not corrected I mean four years. Back it's the TFG custormer care group is pathetic
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
24 Oct 2022, 10:02Dear Cheslin
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply24 Oct 2022, 10:02
Official
Dear Cheslin
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team