pS
phumudzo S

1 reviews | Active since May 2021

04 May 2021, 21:37

tfg poor service

good day. i had a sportscene account which was handed over to hammond pole attorneys. i have paid my account in full and i have been trying to request a paid up letter with no luck. when i call hammond pole attorneys they say paid up letter have been requested and they are waiting for it from tfg foshini group, when i call tfg foshini group they say i should get the paid up letter from hammond pole attorneys. seems like no one wants to help me. hammond pole have bad service same as tfg foshini group. can any one please help?

0
Replies (2)
TFG
TFG's reply05 May 2021, 13:56
Official
Dear Phumudzo  Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team
pS
phumudzo S's update08 May 2021, 15:13
Reviewer Update
good day.
my matter has been resolved, i received my paid up letter. this platform does work and i recommend it for everyone to use it. thank you tfg,