KJ
Kean J
1 reviews | Active since Jun 2016
08 Jun 2020, 19:11
TFG Poor Client Service Management
Why sell online when you can't even deliver in a reasonable time.I ordered at Totalsports on the 8th May and my Parcel P*** is at the courier since the 14th May. My wife ordered from TFG last week and go her parcel this week. It is really unacceptable that package is taking this long to be delivered.
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TFG's replyOfficial
31 Aug 2020, 15:19Dear Kean Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply31 Aug 2020, 15:19
Official
Dear Kean Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team