CB
Christoline B

1 reviews | Active since Apr 2018

02 Aug 2023, 07:34

TFG Please assist

Could someone please respond to the email I sent on 09/05/2023 and stop the calls to my elderly mother????

0
Replies (2)
TFG
TFG's reply02 Aug 2023, 08:23
Official
Hello

Thank you for taking the time to share your experience with us.

We understand that it can be frustrating when things don't go as planned, and we apologize for any inconvenience caused.

We want you to know that we take your feedback seriously and will work to address the issue as quickly as possible.

Our team is committed to providing excellent customer service, and we're sorry that we fell short of your expectations.

We appreciate your patience as we work to resolve the matter.

We will send you a reference number shortly and keep you updated on our progress.

Please don't hesitate to reach out if you have any further concerns.
CB
Christoline B's update03 Aug 2023, 07:12
Reviewer Update
Received a email that this was resolved yet nothing has been resolved