PP
Pamela P
1 reviews | Active since Mar 2022
18 Aug 2022, 15:36
TFG PLAYING SICK PRANKS ON CLIENTS
I am so furious!!! I have been receiving tons of calls from TFG EVERY SINGLE DAY for the last 10 days. When I answer someone says hello and then puts the phone down in my ear. Is this some kind of prank?? Everyday twice from numbers *** & ***. I have counted 18 calls already. Please stop this as the people are definitely playing some sick jokes on their account holders.
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TFG's replyOfficial
19 Aug 2022, 07:56 Dear Pamela
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply19 Aug 2022, 07:56
Official
Dear Pamela
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team