MM
Msingathi M
1 reviews | Active since Oct 2017
10 Dec 2019, 21:49
TFG pathetic supposed online service
Utterly disgusted at the level of service provided by these guys,I ordered two items and only one was delivered the other still at the warehouse two weeks later, when I call nobody bothers to answer the phone. I was even emailed by a lady to say they will refund me, but turns out those were lies. Stay away from this company and their online service.
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Replies (2)
TFG's replyOfficial
12 Dec 2019, 08:58Dear Msingathi Majola
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
TFG's reply12 Dec 2019, 08:58
Official
Dear Msingathi Majola
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
MM
Msingathi M's updateReviewer Update
30 Dec 2019, 12:37Still a month later and no update on whether my money will ever be returned, seriously getting tired of your mediocre service, I’m ready to take legal action against you with the ombudsman!!
MM
Msingathi M's update30 Dec 2019, 12:37
Reviewer Update
Still a month later and no update on whether my money will ever be returned, seriously getting tired of your mediocre service, I’m ready to take legal action against you with the ombudsman!!