TFG PATHETIC CUSTOMER SERVICE

Hi.

I bought a phone on my account last week. My credit left on my account was R3000. The next day it went to R0. I phoned customer care and a lady recified it telling me the phone purchase went through twice... My account credit going back to R3000. This morning I check, its standing on R0 again.

I phone customer care. First respondent nearly dropped the phone in my ear to pass me on to the next consultant. Only for him to tell me my account is overdue with R504 which is definately NOT THE CASE...

I think the next logical thing to do is to rather return ALL purchased goods to your store and close my account with immediate effect. I cannot see myself dealing with such *********** service providers.

Ive had it now with The TFG Group...

Ive never seen service to be this useless AND pathetic!!!!!!!!!