SP
Sumeshni P

1 reviews | Active since Oct 2018

13 Oct 2018, 06:03

TFG Overcharging

So I opened an account at sportscene and I was told to pay a 15% deposit the first time I purchase and I did which was R285. The next day I purchased I had to pay another deposit of 205 and I asked the cashier why do I have to keep paying a deposit every time I purchase she told me it's a law, I've tried looking in the terms and conditions for what I need to keep paying a deposit and couldn't find anything. Moving forward the tgf company should make customers understand what they putting them self into instead of keep paying a 15% deposit and don't know what the hell is going on.

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Replies (1)
TFG
TFG's reply13 Oct 2018, 10:54
Official

Good day ***

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Customer Support team

Best regards,