1 reviews | Active since Jun 2017
TFG Online worse service ever!!!
<p>I made an online purchase and cancelled it but my account was still debited for the purchase. I sent all relevant docs and was promised a refund but my account hasn't been credited, I want my money im in financial constraints because i havent received my money. Im never buying at TFG online or any of their stores this is the worse service Ive ever experienced in my life!!!</p>
Good day Mthoko1226
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day Mthoko1226
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
When am I getting my money back???
When am I getting my money back???
Its almost a week and i dont have any feedback, typical
Its almost a week and i dont have any feedback, typical
Good day Mthoko1226
Thank you for your comment.
The information has been brought to our attention and will be escalated to the E-commerce department for urgent assistance and feedback.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day Mthoko1226
Thank you for your comment.
The information has been brought to our attention and will be escalated to the E-commerce department for urgent assistance and feedback.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
It has been two weeks since I reported this, I know for a fact that it does not take that long to have a case/query resolved and my money returned to my account, if my money is not in my account by tomorrow cob I will take this further!!!
It has been two weeks since I reported this, I know for a fact that it does not take that long to have a case/query resolved and my money returned to my account, if my money is not in my account by tomorrow cob I will take this further!!!
You guys are really testing my patience on this.
You guys are really testing my patience on this.