TFG Online TERRIBLE service!

I placed an order on the 29th of October. Items were delivered 1 at a time. 2 of the items were delivered to the incorrect address, even though I double-checked that I gave the correct address and I was contacted 3 times to confirm my address.

The customer service team responded with: "In this case you did not give us your suburb, that is why the confusion with the delivery and the reason why the couriers are calling you." - Firstly, do NOT blame me. I gave the correct address - Takealot, Uber, Mr Delivery can find me. - Secondly, why was I called to confirm the address if it was going to be delivered to the incorrect address anyway? - Thirdly, other items in the same order were delivered to me.

There is NO excuse for the delay and to respond by blame-shifting is inappropriate and unprofessional.