lM
lereng M

1 reviews | Active since Feb 2016

22 Oct 2021, 09:55

TFG online system is ridiculous

I just opened an account with tfg and i am unable to link my account with my online profile. When you call customer service they ask you a million questions until my airtime was depleted. This is so ridiculous and i want to be able to manage and pay my account online

0
Replies (1)
TFG
TFG's reply22 Oct 2021, 12:28
Official
Dear Lereng Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team