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Palesa M
1 reviews | Active since Dec 2019
15 Dec 2021, 19:08
TFG ONLINE STORE
I am sorry disappointed in the service I received from TFG, I ordered things online & my order was sent to the wron⁹g person. They promised a voucher so I can purchase my order again as they were an sale then. Now I'm being sent from pile to post by their consultants!
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TFG's replyOfficial
16 Dec 2021, 12:34Good day Palesa We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team
TFG's reply16 Dec 2021, 12:34
Official
Good day Palesa We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team