TFG online ****
I bought a few items on TFG online and they advised they will deliver to the Mall Of Africa store. An SMS was sent and I went to collect. I only got a few of the items and the rest have been a story after a story. I have sent emails to TFG online and Foschini and nobody had taken the audacity to respond to my query for over 2 weeks. Instead I am coming across unprofessional employees of this company. I need my items or may you please refund me. How can you cheat us in a droughtful year like this.
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TFG's replyOfficial
23 Dec 2020, 11:38Dear Siliziwe Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply23 Dec 2020, 11:38
Official
Dear Siliziwe Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team