RM
Refiloe M
1 reviews | Active since Jan 2018
27 Dec 2019, 10:31
TFG online refund
I am utterly disgusted in fact I am APPALLED with TFG online services.On the 29th November I purchased sneakers online.They were quick to cancel my order and send an email advising that they do not have stock.I am still awaiting my refund.Their agents are rude as hell and not very helpful.They keep asking me for my banking details and communicate with me over mail and telling me that my refund is processing.I am currently advising people to not purchase from TFG online anymore as I am not if I have been ****med or not.
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
27 Dec 2019, 15:00Dear Refiloe Maropola
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
TFG's reply27 Dec 2019, 15:00
Official
Dear Refiloe Maropola
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team