RJ
Randall J
1 reviews | Active since Nov 2017
03 Jul 2020, 13:16
TFG Online Ordering is a MISTAKE I wouldn't make Again.
Worse online purchase ever and still haven't received my order.
So this is and will be my last time online ordering from TFG! On Sunday I order a Nike crew top online from Totalsports and it being Friday(today) I still haven't received it. They where quick to send me my Invoice but still no delivery. So you want to tell me that Jack Lemkus that has a smaller industry footprint than TFG can get your online order to you in a shorter time than, these "Big" retail stores and groups that thinks nothing of the end-user that wants to support them but then you get service like this.
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TFG's replyOfficial
11 Sept 2020, 11:09Dear Randall Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply11 Sept 2020, 11:09
Official
Dear Randall Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team