AK
Angela K

1 reviews | Active since Aug 2012

07 Dec 2020, 15:45

Tfg online ordering

With over 30 000 orders placed for online shopping with tfg since 27 Nov 2020, no wonder everyone is complaining about not receiving goods via courier. Call centre is of no use, and the courier service have also started getting other courier services to deliver because they cannot cope. It is useless contacting anyone at this point, no one is able to help not even emailing the ceo of tfg, he doesn't even respond, ***. Tfg is terrible at responding, I too have been waiting since the 27th Nov for a delivery, and still have no idea when this will take place.

0
Replies (1)
TFG
TFG's reply07 Dec 2020, 17:19
Official
Dear Angela Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team